We accept returns within 7 days after receipt. The item must be brand new, unused, and retained in its original packaging and all accessories.
Conditions not eligible for return: items with obvious signs of use, unauthorized disassembly, customized products, missing accessories, non-quality issues, customized products not eligible for return or exchange, items damaged due to improper use or human factors
Return shipping fee:
For returns not due to quality issues, the buyer is responsible for the round-trip shipping costs.
Return Process
1. Please contact us via email. Unauthorized returns will not be processed. We do not accept any form of express delivery with payment on delivery.
• Your name
• Order details
• Product photos and brief reasons for return
2. We will confirm whether the item meets the criteria and send the return address and instructions.
After we receive and inspect the returned item, we will promptly contact for processing.
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